Terms and conditions of booking

1. Publisher identification :

The website accessible at the address www.grip-resa.com, is published by and is the property of the company GOLFY CLUB RESEAU, SAS with a capital of 229 588,22 €, registered in the Trade and Companies Register of MONTPELLIER under the number B 415 008 150, whose head office is located Domaine de Massane, 34670 BAILLARGUES.

GRIPRÉSA can be contacted at the following address:
- By mail at the following address: GRIPRÉSA- GOLFY CLUB RESEAU, Domaine de Massane, 34670 Baillargues,
- By email : contact@golfy.fr
- Par téléphone : 04 67 91 25 35 (prix d’une communication locale depuis la France, depuis un poste fixe, hors surcoût éventuel de l’opérateur).

VAT number FR46822135216
The director of publication is Mr Alain JEANJEAN.
The host is SASU BEABLE, 180 rue de Kerervern 29490 GUIPAVAS – contact@beable.fr


2. Scope of application - presentation of services :

These General Conditions of Reservation (hereinafter the "CGR"), written in French, define the conditions applicable to any online reservation of access to a golf course, hereinafter the "Green-fee", and any associated services (rental of cars, trolleys, golf clubs, provision of buckets of balls for the driving range, etc.), hereinafter the "Services", from GRIPRÉSA partner golf courses, hereinafter the "Golfs Partenaires", via the website accessible at www.grip-resa.com, hereinafter the “Site”.

It is noted that as part of this booking service, GRIPRÉSA simply acts as a booking platform on behalf of Golf Partners. GRIPRÉSA thus intervenes only to display the offers available for booking and to make the link between people wishing to make a reservation with a Golf Partner and the Golf Partners.

However, GRIPRÉSA is not responsible for the payement, which is done directly by the Golfs Partenaires via a dedicated platform, nor for the conclusion or execution of the booking contract. The payement as well as the conclusion and execution of the booking contract are the direct and exclusive responsibility of the Golfs Partner concerned.

It is specified that GRIPRÉSA does not charge any commission to the Customers as a result of the provision of these booking services which it offers to the Customers free of charge.


3. Acceptance and modification of RMCs :

Any natural or legal person wishing to make a reservation via the Site shall be referred to hereinafter as the "Customer" hereinafter referred to as the "Customer".

The Customer declares that he/she has the capacity to contract and to make valid commitments under these CGR.

Any reservation on the Site implies the prior, complete and unreserved acceptance by the Customer of these CGR.
The General Terms and Conditions are systematically brought to the attention of each Customer before the validation of their reservation. The Customer therefore declares that he/she has read and accepted the CGR by accepted them by ticking the box provided for this purpose at the time of booking.
Acceptance of the CGR also implies acceptance by the Customer of the terms and conditions of sale of the Golf Partner

These terms and conditions may be modified at any time on the initiative of GRIPRÉSA. The applicable version is the one in force at the date of the reservation. The Client is therefore strongly advised to consult the current version of the RMCs before making any reservation.

If one or more of the stipulations of these General Terms and Conditions are held to be invalid or declared as such as such in application of a law, a regulation or following a final decision of a competent of a competent court, the other provisions shall retain all their force and scope.


4.GREEN FEE AND SERVICE OFFERINGS :

4.1. Origin and content of offers

GRIPRÉSA allows Customers, via the Website, to make online reservations of Green-fees and Services at Partner.

In this context, GRIPRÉSA acts as intermediary on behalf of the Golf Partner and is solely responsible for the management of reservations. The booking contract is concluded directly between the Customer and the Golf Partner.

The Golfs Partners are independent establishments that have signed an partnership with GRIPRÉSA

The list of Golfs Partners is accessible on the website, via the following link: https://www.golfy.fr/golfs-et-hotels/.
It can be changed at any time during the year.

The Customer is informed that these are only golf courses and golf areas members of the Golfy network. In this regard, the www.grip-resa.com website is administered by the same legal structure as the one that administers Golfy loyalty cards.

It is however specified that not all members of the Golfy network offer In addition, those who offer it do not necessarily offer all the Services.

The Customer can also consult, on the website, the offers available for booking. These offers are written and proposed by the Golf Partners. Each offer specifies its essential features.

  • Green-fee offers are specified as follows:
    the name and address of the Golf Partner, the different courses offered, the dates and times of available booking, the number of places (players) offered, the price of the Green fees, indicated in euros including all taxes, as well as the applicable discount, the if applicable.
  • For other offers are specified:
    The various services offered, the dates and times of reservation available, the price of the Services, indicated in euros all taxes included, as well as the applicable discount, if applicable.

In addition, discounts may be applied to Golfy Card holders in accordance with the customary benefits of the Golfy Card.

The offers and prices can be modified at any time at the initiative of the Partner Golf Courses that issue them. The applicable offers and prices are those in force on the date of the booking. The total amount due from the Customer shall be communicated to the Customer before the final validation of the booking, less any applicable discounts, in particular related to the use of the Golfy card.

  • In addition, each Golf Partner has its own rules of procedure detailing the rules and conditions of access applicable to its course and, in general, to its establishment, available from said Golf Partner. The Customer undertakes to read it before making any reservation.
  • The Customer, who is the only one able to determine whether the offer, and in particular the golf course, corresponds to his needs or to the needs of the players for whom he wishes to reserve, can thus reserve in full knowledge of the facts.


4.2. Origin and content of offers

The criteria for positioning and displaying offers are as follows: there is no of page summarizing the offers nor of classification of the offers. Each Golf Partner has a page dedicated to it within the website and the icon offering online booking will be accessible on this page for Partner Golf Courses offering this service.



5. BOOKING GREEN-FEES AND SERVICES :

5.1 Creation of the customer account:

Online reservations are made according to the procedure described below.
Before any booking the Customer must create a Customer account by filling in a form account creation including the following: last name, first name (if a natural person), name of the structure (if legal person), e-mail address, mailing address, if applicable, Golfy card number and FFG license number.
The Customer will then have an identifier (his e-mail address) and a password To access your Customer account, contained in the secure part of the website.
The Customer’s username and password are strictly personal and confidential. Their storage and use are carried out under the Customer’s sole responsibility.
In case of loss of the username or password, the Customer undertakes to inform GRIPRÉSA without delay. Failing this, any reservation on the website made using this Login and this password will be deemed to have been performed by the Customer.
The information provided by the Customer must be sincere, complete and detailed. GRIPRÉSA reserves the right to refuse or cancel any reservation from a Customer who would not have fully or accurately informed the elements of his identity.
It is specified that the Customer does not need to create a customer account if he already holds a Golfy card. The Customer will be able to log in using Golfy credentials (his e-mail address or Golfy card number) and password


5.2 Booking steps :

Once the account created, to make a reservation, the Customer must follow the procedure. It is specified that a Customer can book for him directly or for the account of other persons (especially when the Customer is a legal person).
• To book a green fee, the Customer chooses the Golf Partner, the golf course as well as the desired date and time and the desired number of departures and click “Reserve”.
• For each departure, the Customer must also fill in: the surname, first name, e-mail address of player, golfy card number and player license number (optional).
• To book a Service, the Customer selects the type and number of Services desired and clicks on "Book". It is specified that the Services booking is inseparable from a Green-fee booking that it simply completes. It is therefore not possible to book Services alone
• At any time, the Customer has the possibility to obtain a summary of his booking, of edit it and return to the different steps by clicking the “Previous/Modify Booking”.
• If he is satisfied with his booking, the Customer then clicks on the “Pass the order/order”.


5.3 Payment :

Payment must be made at the time of booking, by credit card (CB, Visa, MasterCard) using a secure online payment interface. The Customer is therefore informed that, in the absence of effective payment, his reservation cannot be taken into account.

It is specified that this payment goes through a dedicated payment platform (STRIPE) which is directly administered by the Partner Golf Courses, GRIPRÉSA not intervening in the payment process. The Customer is invited to refer to the general conditions of use of this payment platform for more information on its mode of operation.


5.4 Reservation confirmation :

Once the booking is validated and paid, the Customer will automatically receive from GRIPRÉSA, at the address entered at the time of booking, a confirmation e-mail, in tongue French, summarizing his reservation and notably the price of the reservation, the Golf Partner concerned, the golf course, the date and time of the course and the number of Departures and the identity of the player(s).

The Customer also receives by e-mail a copy of these CGR in pdf format. The Customer acknowledges that the data recorded during the booking process constitute the proof of transaction. Proof of the banking transaction is directly sent by the platform payment to the Customer and the invoice, if applicable, directly by the Golf Partner concerned.



6. FREE GOLFY CARD :

For Customers who do not already have a Golfy card or for former Golfy customers who have not renewed their card for 3 years, a reservation on the GRIPRÉSA website allows them to benefit from a free Golfy Indigo card for 2 months (excluding July and August).
As soon as a booking is validated, they will receive an e-mail offering to subscribe to this card free of charge and to benefit from the associated benefits for a period of 2 months outside the months of July and August .
At the end of its validity period, the card is not automatically renewed tacitly so that the Customer will be completely free to renew it or not if he wishes.



7. Cancellation - Modification of reservations :

7.1. Cancelation :

7.1.1. Cancelation at the request of the customer :
The Customer may cancel a green-fee reservation up to 24 hours before the scheduled departure time. In this case, 5€ per Green-fee will be deducted for fees.
The cancellation of the Green-fees automatically results in the cancellation of the Services reserved for the reservation of the associated Green-fees.
No cancellation is possible less than 24 hours before the scheduled departure time. The Customer will therefore not be able to obtain a refund, regardless of whether the players actually took advantage of the Green-fees and Services reserved or not.

7.1.2. Cancellation at the initiative of the Golf Partner :
In case of cancellation of one or more green fees by the Golf Partner, the Customer will be notified directly by the Golf Partner. The cancellation of the Green-fees automatically results in the cancellation of the Services reserved for the reservation of the associated Green-fees.
The Golf Partner will then offer the Customer another slot or a refund if no other slot is suitable.

7.1.3. Refunds Terms and conditions :
The refund is made by the Golf Partner.
The refund is made by transfer to the bank account communicated by the Customer during the booking or by check.
Only the price of the Green Fee(s) and any Associated Services purchased will be reimbursed, excluding any other compensation. No expenses of any kind will be reimbursed or compensated.


7.2. Modification of the reservation :

If the Customer wishes to modify his reservation before the date of the course selected when booking, he must contact the Golf Partner directly. Partner Golf may, without obligation, offer him a new departure slot. Expenses additional fees are likely to be applied, which must be paid by the Customer directly with the Golf Partner.


7.3. No right of withdrawal :

In the case of golf courses, Green-fees and Associated Services bookings are for Recreation that must be provided on a specific date or period of time. Therefore, it is French legal right of withdrawal is not applicable, in accordance with the dispositions Article L.221-28, 12° of the French Consumer Code.


7.4. Access to the course :

Each Green-fee and Associated Services booking is only valid for the selected date and time when booking and indicated on the booking summary email.
Each green-fee booking is also personal to a player and cannot be given up, transferred or given in any way to someone else.
Each player for whom the Customer has reserved a Green-fee must present itself at the reception of Golf Partner, provided with its confirmation e-mail to withdraw its Green-fee before the beginning of the game.
The Customer is informed – and undertakes to inform each player – that, in accordance with customary practices, he Must report to the site at least 15 minutes before the departure time of course selected at the time of booking and appearing on the confirmation e-mail. Failing this, the entrance the player may be refused by the Golf Partner, without this being allowed at Reimbursement of the green fee or any financial compensation.



8. Obligations of GRIPRÉSA - Liability :

8.1 Responsibility of GRIPRESA :

GRIPRÉSA undertakes to provide its best efforts to make the website and the service of Green-fee booking available 24 hours a day, 7 days a week, regardless of maintenance operations.

However, due to the very nature of the Internet, GRIPRÉSA cannot guarantee operation of the website 24 hours a day, 7 days a week. Accordingly, the responsibility of GRIPRESA cannot be held liable for any inconvenience or damage related to the use of the Internet network, a break in service, an external intrusion or the presence of computer viruses.

It is also expressly agreed that, given the nature of his intervention, the obligations borne by GRIPRESA are obligations of means.

In general, the responsibility of GRIPRÉSA can therefore only be engaged in the event of proven fault or negligence. In all cases, GRIPRÉSA's liability is limited only direct and foreseeable damages, to the exclusion of all indirect damages.

Consequently, GRIPRÉSA cannot under any circumstances incur any liability title of indirect or unforeseeable loss or damage of the Customer or third parties, which includes in particular any moral prejudice, lost profit, loss, inaccuracy or corruption of files or data, commercial damage, loss of turnover or profit, loss of customers, loss of opportunity, cost of obtaining a product, service or substitute technology, relating to or arising out of the breach or performance wrongful performance.


8.2 Responsibility of Golf Courses Partner :

The service offered by GRIPRÉSA is limited to managing reservations. Consequently, his liability can in no way be engaged in the context of relations likely to form between Customers or players, on the one hand, and Golf Courses Partners, on the other hand.

The Customer is reminded that the offers posted on the website are offered and written by the Golf Partners themselves. GRIPRESA is not involved in the formulation nor the presentation of the offers but simply takes care of their distribution. Since then, GRIPRESA cannot bear any liability whatsoever in this regard, being simply a host within the meaning of article 6 of the french Law for confidence in the economy n°2004-575, known as LCEN, of June 21, 2004. In particular, GRIPRÉSA cannot guarantee the accuracy, integrity, quality, timeliness or content of these offers.

The Customer is also reminded that the Golf Partner is exclusively responsible the conditions of execution of the reservation contract and the course of the golf course booked online. Consequently, the responsibility of GRIPRÉSA cannot, under any circumstances, be engaged in this capacity. In particular, the Customer acknowledges that GRIPRÉSA does not support any responsibility with regard to the quality of the service delivered by the Golf Partner and that its responsibility cannot be engaged for all the inconveniences, damages and risks related to this service and its use.



9. Intellectual property :

The website www.grip-reservation.com as well as all texts, images, sounds, videos and, in general, all elements contained therein are the exclusive property of GRIPRÉSA, its related companies or third parties, in particular Golfs Partenaires. Any reproduction, representation or use, total or partial, is strictly prohibited.



10. Processing of personal data :

As part of his booking or the creation of his Customer account and, in General, its exchanges with GRIPRÉSA, personal data of the Customer are collected and processed by GRIPRÉSA, in its capacity as Data Controller (as example the last name, first name, e-mail address, phone number). The information collected concern the individual Customer as well as legal representatives, representatives, employees and servants of the legal entity Customer as well as players for whom the Customer may reserve a Green-fee (hereinafter the “Natural Persons”).

GRIPRÉSA undertakes in this context to comply with the applicable processing of personal data and respect for privacy, and European Regulation No. 2016/679, known as the General Regulation on the Protection of Data” or “GDPR” and the Data Protection and Freedom Act corrected notably by french Law no. 2018-493, known as “LIL 3”, of 20 June 2018 and its implementing decree, as well as Order no. 2018-1225 of 12 December 2018.

The Customer can read the conditions for the collection and processing of personal data by GRIPRÉSA by consulting the GRIPRÉSA Privacy Policy.


11. Duration :

The CGR are concluded for an indefinite period and apply for the entire duration use of the website's reservation services by the Customer.


12. Claims :

12.1. Disputes related to booking agreements:
Disputes related to booking agreements are directly settled between the Customer and the Golf Partner concerned.

12.2. Disputes related to these GCR:
These are expressly subject to French law. Any dispute that may arise between GRIPRÉSA and the Customer will be subject to the exclusive jurisdiction of the French courts.


In addition, it is noted that:
- With regard to professional Customers having the status of traders, any dispute, whatever it may be, related to the present and in particular their validity, interpretation, execution and termination, will fall within the exclusive jurisdiction of the Commercial Court of Montpellier, unless there is a specific mandatory jurisdiction rule.

- With regard to individual customers, in accordance with the provisions of article L.612-1 of the French Consumer French Code, the Customer12.1. Reservation Contract Disputes:
Disputes related to reservation contracts are settled directly between the Customer and the Golf Partner concerned.

12.2. Disputes related to these CGR:
These are expressly subject to French law. Any dispute that may arise between GRIPRESA and the Customer will be subject to the exclusive jurisdiction of the French courts.


Further, it is stated that:
- With regard to Professional Customers having the status of merchants, any dispute, whatever it may be, related to the present and in particular their validity, their interpretation, their execution and their termination, will fall under the exclusive jurisdiction of the Commercial Court. of Montpellier, except imperative rule of specific competence.

- With regard to individual Customers, in accordance with the provisions of Article L.612-1 of the Consumer Code, the Customer having the status of consumer has the right to have recourse free of charge to a consumer mediator with a view to amicable resolution of any dispute between him and GRIPRESA. The Customer will be able to access the names, contact details and websites of the referenced mediators through the website www.mediation-conso.fr.

with the status of consumer has the right to have recourse free of charge to a consumer mediator for the amicable resolution of a possible dispute which would oppose it to GRIPRÉSA. The Customer will be able to access the names, contact details and websites of the referenced mediators through the www.mediation-conso.fr.

In addition, the Customer is informed that the European Commission has set up an Online Dispute Resolution platform, facilitating the independent out-of-court settlement of online disputes between consumers and professionals in the European Union. This platform can be accessed at https://webgate.ec.europa.eu/odr.